Our client—owner and manager of its 5-star Paris establishment—was facing new challenges: How to effectively evaluate and compare accommodation and catering performance? How to ensure a high level of employee productivity while guaranteeing quality of service and customer experience? How to manage change? Our approach Sentinel Hospitality developed an approach dedicated to performance management and...
In the context of a call for tenders for the lease of a future 5-star hotel, our client—an investor specializing in the hotel industry—entrusted us with the task of assisting him in defining the maximum rent level that the project could bear, identifying the key factors for success of its response, and negotiating the terms...
Our client—an international strategy consulting firm—was chosen to set up the organizational and asset management processes for a North African institutional investor which owns around 50 hotels. In order to support the project team made up of specialist organization consultants, Sentinel Hospitality was chosen for its business expertise in Hotel Asset Management and its ability...
Our client—owner of a hotel and marina in the Caribbean—noted repeated underperformance of the occupancy rate and average price compared with the annual budgets submitted by the manager. As a result, the EBITDA was insufficient for covering the financial debt and meeting the shareholders’ expectations of profitability. This situation required a series of new equity...